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PayDC Legacy: How to sync up Patient ID numbers

PayDC Integration and Training

PayDC Legacy: How to sync up Patient ID numbers

Last updated on 10 Feb, 2026

Before you're able to process any transactions you must first:

  1. Have an active subscription and merchant accounts turned on in the Auto-Debit System

  2. Complete the integration setup

INSTRUCTIONS:

New Patients:

  • After you've entered the new patient's demographic information into PayDC, they will automatically be added to Cash Practice when you use any of the Auto-Debit System payment tools. Yay! 

Existing Patients:

  • Patients will automatically be added to Cash Practice when you use any of the Auto-Debit System payment tools, just like with new patients. 

  • Existing patients added to Cash Practice prior to your integration will not automatically have their [Patient ID] updated when using the payment tools. To prevent duplication, manually add the [Patient ID] from PayDC into Cash Practice by follow the instructions below.

Getting Started:

Step 1: From PayDC, locate the patient by searching for them under [Patient Account].

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Step 2: Once you've located the patient, locate the "Patient ID" number underneath the "Primary Phone". 

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For those users needing to update this ID in your CashPractice.com account, click HERE. And see the image below as an example:

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