As with all merchant accounts, there are fees associated with processing credit cards, debit cards, and bank EFT transactions. This is the cost of doing business.
When it comes to refunds processed with your Auto-Debit System merchant account, you only pay the transaction fee, not the processing rate [%], when refunding a transaction. Your transaction fee will depend on your merchant account type. For your exact transaction fee rate, please contact Support@CashPractice.com or call Merchant Services at 877-343-8950 Ext 105.
Outside of the continental U.S. dial +1 (619) 569-1639 Ext 105.