Logo

Cash Practice® Systems Help Center

Search our knowledge base to get answers to your questions, access video training & more!

Processing: How to process a checking or savings bank account with the Virtual Terminal

Auto-Debit System® (Frictionless Payments)

Processing: How to process a checking or savings bank account with the Virtual Terminal

Last updated on 04 Sept, 2026

In the Auto-Debit System ® Virtual Terminal, you can debit any checking or savings bank account that has a routing & account number. 

Getting Started: 

Click on the Virtual Terminal shortcut in the top, right-hand side of the navigation menu.

image.png

Step 1 : Proceed to fill out the required fields for the transaction.

For complete instructions for using the Virtual Terminal, refer to this article: How do I use the Virtual Terminal?

image.png

Step 2: Select your option for either adding a new Bank Account or using a Bank on File:

Select Bank on File as the Billing Type:

image.png

Or to Add a New Bank Account:

1. Select the [New] Button on the right hand side

  1. Select [Bank Account], then enter in the patient's Bank Account billing information.

image.png

In the Billing Vault Section you can select to [Save to Billing Vault] to keep the bank account on file for future payments. You may also [Set as Default Bank] and add a Nickname to easily recognize the bank account.

Step 3: Proceed to complete the required criteria. Comments are optional.

Merchant Account: The defaulted merchant account will be displayed, but if using multiple merchant accounts with us, make the correct selection here.

For more information, contact our Merchant Services Department: (877) 343-8950 x102
Outside Continental US: (619) 569-1639
Email: MerchantAccounts@CashPractice.com

OPTIONAL: By clicking the [Show Options] drop-down, you canto assign auto-debit groups, Drip-Education campaigns for frequent contact, Patient Groups to better organize your patient lists.

image.png

Step 4: Click the [Process] button at the bottom of the screen.

Image

Step 5: Print the receipt by clicking on the [Logo] or the [Print Receipt] button.

(OPTIONAL) Capture the [e-signature] from the patient.

image.png

For complete instructions for using the Virtual Terminal, refer to this article: How do I use the Virtual Terminal?

Did you find this article helpful?
Previous

Graphics Tablet: Can I get electronic signatures on my auto-debit authorizations?

Next

© 2026 Cash Practice Systems. All rights reserved.