Step 1: From the Dashboard, click the [Search] button, under the "Auto-Debits" section.
Step 2: Define your search criteria. Most likely, enter the patient's name and click [Search].
Step 3: Click on the [More] drop-down menu, then click on [Stop Auto-Debit]. Click OK to proceed.
Step 5: (Optional) If you would like to verify the auto-debit has been stopped, you can view the [Cancelled Auto-Debit Report].
From [Systems] → [Auto-Debit System®] → [Reports] → [Cancelled Auto-Debits]. Full instructions HERE.