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Auto-Debit System® (Frictionless Payments)

FAQ's for the Posted Payment Report™

Auto-Debit System® (Frictionless Payments)

FAQ's for the Posted Payment Report™

Last updated on 13 Sept, 2025

Click on a topic for help:

Reports: How to interpret the Posted Payments Report™
Payments: How to view or print the patient billing history from the Payments Report
Transactions: How to locate an archived transaction
Transactions: How to refund a transaction
[Void]: How to void a transaction
Payments: How to handle declined payments
Returns: A Bank EFT transaction was returned. What do I need to do?
Error Messages: I try to enter the patient's credit card number and I get a message that says "invalid card". What am I doing wrong?
Receipts: How to reprint a receipt
Receipts: How to email a past receipt to a patient
What is the daily procedure I should follow to balance/close at the end of the day?
Payment Processing: How long does it take to get my money?
Payment Splitter: How to split payments between multiple patients
ChiroTouch® [ADS]: How to import payments into ChiroTouch®
ChiroTouch®: My payments are not downloading into ChiroTouch®, now what?
Eclipse®: How to download the Payments Report and upload it into Eclipse®
Summary: What is the Transaction and Deposit Summary on the Posted Payments Report mean?

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Auto-Card Updater: How do I see a report of cards that were updated?

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