The plans specifically state that a patient has the right to stop care at any time, and if they do so, the plan is prorated for the care they have used. If they paid more than the prorated amount, then you will refund them the difference. If a balance is determined, use the [Virtual Terminal] to collect the difference.
THIS ARTICLE will instruct you on where to go to print a plan. On each care plan, there is a Terms of Agreement section.
You may also review the Terms of Agreement in Step 10 of the CPC Settings.